HR Support Officer

Job Purpose

The HR Support Officer is an entry-level role aimed at developing UAE Nationals by providing hands-on experience in human resources operations, employee services, and administrative HR functions. The role supports day-to-day HR activities including employee documentation, onboarding coordination, and HR system updates, while building foundational HR knowledge and professional skills for long-term career growth within the Human Resources department.

Key Responsibilities

Support day-to-day HR operations including employee documentation, HR records management, and administrative support.

Assist in coordinating employee onboarding processes, including preparing employee files, documentation, and orientation arrangements.

Maintain and update HR databases and employee records to ensure accuracy and compliance with company policies.

Support the preparation and issuance of HR letters, employment certificates, and other employee-related documents.

Assist in tracking employee attendance, leave records, and HR documentation under supervision.

Coordinate with internal departments regarding HR requirements, employee requests, and administrative support.

Support the recruitment process by assisting in scheduling interviews, coordinating candidate communications, and maintaining recruitment records.

Assist in preparing HR reports and documentation related to workforce data, employee records, and HR activities.

Ensure compliance with company policies, HR procedures, and UAE labor regulations when handling HR documentation and employee records.

Provide administrative and operational support to the HR Department as assigned by the Direct Manager.

Qualifications & Experience

Education:
High School Diploma (Diploma/Bachelor’s in Human Resources, Business Administration, Management, or related field preferred)

Experience:
0–2 years of experience in HR support, administration, customer service, or office coordination; fresh graduates are welcome to apply.

Nationality:
UAE National only

Skills & Competencies

Basic understanding of Human Resources practices and administrative procedures

Strong organizational and documentation management skills

Proficiency in Microsoft Office (Word, Excel, Outlook)

Good written and verbal communication skills

Attention to detail and ability to maintain confidential HR information

Time management and ability to handle multiple tasks

Professionalism and high ethical standards

Ability to work collaboratively within a team-oriented environment

Customer-service mindset when dealing with employees and internal stakeholders

KPIs

Accuracy and timely maintenance of employee records and HR documentation

Effective coordination and support of onboarding and HR administrative processes

Timely response to employee HR requests and documentation needs

Accuracy of HR reports and administrative records

Successful completion of assigned HR training and development programs

Compliance with company HR policies and procedures